Legal Notice

Business Details

ELR Counselling Services
Emma Louise Rock
Email: ELRCounselling@gmail.com
Telephone: 07872 057696

Professional Information

Person-Centred Counsellor
NLP Practitioner
BACP Membership/Registration No.: 00982220

Business Status - Sole Trader

Professional Standards

ELR Counselling Services is committed to providing professional, respectful and ethical counselling in accordance with relevant professional and legal requirements.

Professional Insurance

Appropriate professional indemnity insurance is maintained for the counselling services provided.

Confidentiality

Information shared during counselling is treated confidentially and stored securely. There are circumstances where confidentiality may need to be limited, including serious risk of harm, safeguarding concerns, or where disclosure is required or permitted by law.

Data Protection & Privacy

Personal information is collected, stored and processed in accordance with applicable UK data protection law.

For further information, please see my Privacy Notice.

Website Information

The information provided on this website is intended to give an overview of my counselling services and approach. It is not medical, psychiatric or emergency advice, and counselling is not a substitute for emergency or crisis support.

If you are in immediate danger or require urgent assistance, please contact 999 or the appropriate emergency or crisis service.

Complaints

I welcome clients raising any concerns about their experience of counselling with me. Please contact me directly in the first instance so that I have an opportunity to understand and address your concern.

Where a concern cannot be resolved directly, information about the relevant professional complaints process is available through BACP.